Last updated: March 20, 2026

These Mobile Messaging Terms of Service (“Terms”) govern participation in the Ember & Vine Alerts SMS/text messaging program (the “Program”) operated by Ember & Vine (“we,” “us,” or “our”).
By opting in to receive SMS messages from us, you agree to these Terms.

1. Program Name and Description

Program Name: Ember & Vine Alerts
The Ember & Vine Alerts program allows subscribers to receive SMS/text messages from Ember & Vine related to our restaurant, bar, and cigar lounge operations, which may include, but are not limited to:

Event notifications and reminders
Reservation or order confirmations
Membership or loyalty program updates
Promotional offers and announcements
Operational, administrative, or service-related messages

Message content may vary depending on your interaction with Ember & Vine.

2. Opt‑In Consent

By providing your mobile phone number and opting into the Ember & Vine Alerts program, you affirm that:

You are the authorized user of the mobile number provided
You consent to receive SMS/text messages from Ember & Vine
Your consent is not a condition of purchase

3. Message Frequency

Message frequency varies based on user interaction and program activity.
You may receive up to 5 messages per month.

4. Opt‑Out Instructions

You can cancel the SMS service at any time. Just text “STOP” to [SHORT CODE or PHONE NUMBER]. After you send the SMS message “STOP” to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you may opt in again through the original signup method.

5. Help & Customer Support

If you are experiencing issues with the Ember & Vine Alerts program, you may reply with the keyword HELP for assistance, or contact us directly:

Email: support@ember‑vine.com
Phone: 346-672-4666
Website: https://ember‑vine.com

6. Message & Data Rates

Message and data rates may apply for any messages sent to you from Ember & Vine and from you to Ember & Vine. Charges are determined by your mobile carrier. Please contact your wireless provider if you have questions about your messaging or data plan.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Supported Carriers

The Ember & Vine Alerts program is supported by major U.S. carriers; however, message delivery is subject to effective transmission from your carrier and is not guaranteed.

9. Privacy

Your privacy is important to us. Information collected through the Ember & Vine Alerts program is used in accordance with our Privacy Policy.
Please review our Privacy Policy here:
[https://ember‑vine.com/privacy‑policy]

10. Prohibited Use

You agree not to use the Program in any way that is unlawful, abusive, harassing, fraudulent, or otherwise violates applicable laws or regulations.

11. Changes to These Terms

Ember & Vine reserves the right to modify or terminate the Program or these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued participation in the Program after changes constitutes acceptance of those changes.

12. Contact Information

If you have questions about these Mobile Messaging Terms of Service, please contact:
Ember & Vine
Email: support@ember‑vine.com
Address: 23931 Gosling Rd, Spring, TX 77389